Privacy Policy

At Waer Craft, we respect your privacy and are committed to protecting the personal information you provide when using our website, placing an order, or contacting our customer support team. This Privacy Policy explains how we collect, use, store, and protect your information.

By accessing or using the Waer Craft website, you agree to the practices described in this Privacy Policy.

1. Business Information

Business Name: Waer Craft
Legal Business Name: Stone’s Pet Shop
Business Address: 1122 Forest Ave, Pacific Grove, CA 93950
Email: support@wearcraft.site
Website: Waer Craft

For any privacy-related questions or concerns, you may contact us using the email address above.

2. Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Create or manage an account
  • Place an order
  • Request information about our products
  • Contact our customer support team
  • Subscribe to promotional communications
  • Submit a review or other information to our website

Depending on how you interact with our website, the information we may collect can include:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number, if provided
  • Order and transaction information
  • Account information
  • Customer service communications
  • Information you voluntarily provide through forms or messages

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, operating system, pages visited, and general website usage information.

3. How We Use Your Information

We use collected information only for legitimate business purposes, including to:

  • Process and fulfill orders
  • Provide shipping and delivery services
  • Process payments and transactions
  • Send order confirmations and updates
  • Respond to customer inquiries
  • Provide customer support
  • Process returns, refunds, and exchanges
  • Improve our website, products, and services
  • Maintain website security and prevent fraudulent activity
  • Maintain business and transaction records
  • Comply with applicable legal and regulatory requirements
  • Send promotional communications where permitted and where you have provided the appropriate consent

We do not use your personal information for purposes unrelated to the services we provide without appropriate notice or consent where required by law.

4. Payment Information

Waer Craft uses third-party payment services to process payments securely.

When you make a purchase, payment information may be processed directly by the applicable payment provider. We do not intentionally store complete payment card numbers or security codes on our own website servers.

Payment providers may collect and process information according to their own privacy policies and terms. We encourage customers to review the privacy practices of the payment provider used during checkout.

5. Order and Shipping Information

When you place an order, we use the information necessary to fulfill and deliver your purchase.

This may include your name, shipping address, billing information, email address, phone number if provided, order details, and other information required to complete the transaction.

We may share necessary order information with trusted service providers involved in payment processing, order fulfillment, shipping, delivery, website hosting, or other services required to operate our business.

These parties are expected to use the information only for the purposes for which it is provided and as permitted by applicable law.

6. Cookies and Similar Technologies

Waer Craft may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, maintain sessions, and provide a better shopping experience.

Cookies may help us:

  • Keep products in your shopping cart
  • Remember certain preferences
  • Understand how visitors use our website
  • Improve website performance
  • Maintain website security
  • Support website functionality

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

7. Website Analytics

We may use analytics and similar technologies to understand how visitors interact with our website, identify technical issues, measure website performance, and improve the overall customer experience.

Analytics providers may process information such as device information, browser information, IP address, pages viewed, and general interaction data in accordance with their own privacy policies.

8. How We Share Information

Waer Craft does not sell your personal information as a business practice.

We may share limited personal information with trusted third parties when necessary to operate our business or provide services to you. These parties may include:

  • Payment processors
  • Shipping and delivery providers
  • Website hosting and technical service providers
  • Analytics and website service providers
  • Customer support service providers
  • Professional advisers where necessary
  • Government authorities or law enforcement when legally required

We only share information that is reasonably necessary for the applicable purpose.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining business records, resolving disputes, providing customer support, preventing fraud, and complying with applicable legal obligations.

When information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it where appropriate.

11. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request information about how your information is used
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications
  • Exercise other privacy rights available under applicable law

To make a privacy-related request, contact us at support@wearcraft.site.

We may need to verify your identity before completing certain requests to help protect your information.

12. Marketing Communications

If you choose to receive promotional communications from Waer Craft, we may send information about products, promotions, offers, or other updates that may be relevant to you.

You can unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

Transactional communications, such as order confirmations, shipping updates, refund notifications, and other messages necessary to complete or manage your order, may still be sent when appropriate.

13. Third-Party Websites and Services

Our website may contain links to or integrate with third-party websites, services, or platforms.

Waer Craft is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policy of any third-party service before providing personal information.

14. Children’s Privacy

Waer Craft’s website and services are not intentionally directed toward children under the age required by applicable privacy laws.

We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

15. California Privacy Information

Because Waer Craft’s legal business address is located in California, applicable California privacy laws may provide California residents with additional rights concerning their personal information.

Where applicable, California residents may have rights relating to access, correction, deletion, and information about the collection and use of personal information.

To submit a privacy request or ask a question regarding your California privacy rights, contact:

Business Name: Waer Craft
Business Address: 1122 Forest Ave, Pacific Grove, CA 93950
Email: support@wearcraft.site
Website: Waer Craft

We will review and respond to valid requests in accordance with applicable law.

16. Changes to This Privacy Policy

Waer Craft may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, applicable laws, or privacy requirements.

When we make changes, we will update the Effective Date at the top of this page. We encourage you to review this page periodically to remain informed about how we protect your information.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way Waer Craft handles your personal information, please contact us.

Website: Waer Craft
Address: 1122 Forest Ave, Pacific Grove, CA 93950
Email: support@wearcraft.site

We are committed to handling privacy-related questions responsibly and providing appropriate assistance.